How to set up a B2B ordering system for your retailers

If you are tired of juggling orders across WhatsApp, phone calls and paper notebooks, this guide is for you. It walks you through how to set up a B2B ordering system for your retailers in plain, doable steps, with no technical know-how required.

What setting up a B2B ordering system really means

As a wholesaler, your day is probably scattered across channels: one retailer calls, another sends a list on WhatsApp, a third reminds you what they usually order. This works at a small scale, but as your retailer count grows, mistakes, missed orders and confusion creep in.

Setting up a B2B ordering system means moving all of that into one organized place: your products live in a catalog, your retailers order from their own account, and you approve and track each order. One important point: this is not an open marketplace. Only the retailers you approve can see your products and prices. It stays closed to strangers by design.

The steps below cover everything from creating your store to receiving your first order.

Step 1: Set up your store and catalog

First, open your store and add your products. You have two ways to do this:

  • Add products one by one: Handy if you only have a few products or are adding new ones. You can include the product name, description, SKU/product code, barcode, category, unit/pack label, stock status and an image.
  • Bulk import from Excel: If you already keep a product list, upload it as an .xlsx file in one go. The system matches items by SKU or barcode, so existing products are updated and new ones are added.

The desk-side work of running a wholesale business is more comfortable on the web (giris.bayim.app); a larger screen makes catalog editing easier.

Step 2: Use price groups for retailer-specific pricing

You do not have to charge every retailer the same price. In real wholesale relationships, some buyers work on different terms. Price groups make this simple:

  1. Define meaningful price groups (for example standard, loyal retailer, high volume).
  2. Set each group's price per product.
  3. Assign an approved retailer to the right group.

When a retailer places an order, they see the prices for their own group. Instead of negotiating one by one, you manage pricing by group, which saves time and keeps things consistent.

Step 3: Configure access approval and visibility

This is where the closed nature of the system is managed. A retailer finds you by your store name and requests access; you approve or reject it. Relationship states are kept simple: requested, approved, rejected.

You also pick a single visibility mode for your whole store:

  • Everyone can see products (prices hidden).
  • Everyone can see products and prices.
  • Only approved retailers can see products and prices.

For most wholesalers, the safest start is to reveal prices only to approved retailers. That keeps your price list out of public view and leaves you in full control of who you work with.

Step 4: Receive your first order and manage its status

Your store is ready and your retailers are approved. Now a retailer picks items from the catalog and sends an order. New orders reach you instantly as a push notification. Once an order arrives, you move it through clear statuses:

  • submitted
  • approved
  • preparing
  • shipped
  • completed
  • rejected / cancelled

Both you and the retailer see every status change, so the "where is my order?" calls stop. Each order also records a payment type and payment status (there is no online payment collection, just clarity). If anything comes up, you can talk directly through in-app messaging on Bayim.

Go digital in minutes with Bayim

Setting all of this up on Bayim takes minutes. Bayim is a permissioned, multi-supplier B2B ordering app built for micro wholesalers and their retailers. It is designed to be simple and familiar, with low digital literacy in mind.

Highlights:

  • Catalog (add one by one + bulk import from Excel, SKU/barcode matching)
  • Group-based pricing and retailer-specific prices
  • Access approval, visibility modes and clear order statuses
  • One-tap reorder, push notifications and in-app messaging
  • iOS, Android and web; your data is hosted on EU (Germany) servers and is GDPR/KVKK compliant

Bayim is currently completely free for both retailers and wholesalers. (An optional subscription for wholesalers may come later, announced in advance.) When you are ready, Start on Bayim or download the app from the App Store.

FAQ

How long does it take to set up a B2B ordering system?

Opening your store and adding a few products takes minutes. If you have an Excel list, you can bulk import your whole catalog at once and start receiving your first order the same day.

Can I charge different prices to different retailers?

Yes. You create price groups, set each group's prices per product, and assign approved retailers to the right group. Each retailer sees their own group's prices when ordering.

Can everyone see my price list?

No, you control this. You choose a single visibility mode for your store; the most closed option lets only the retailers you approve see your products and prices. It stays closed to strangers.

Is Bayim free?

It is currently completely free for both retailers and wholesalers. An optional subscription for wholesalers may be introduced later, and if so it will be announced in advance.

Can I collect online payments or issue invoices?

Bayim does not handle online payment collection, invoicing or accounting. An order only records a payment type and payment status for clarity; you continue collecting payment and invoicing through your own method.

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